# SPOTIFY MARKET — TERMS OF SERVICE
**By placing an order with Spotify Market, you confirm that you have read, understood, and agreed to these Terms of Service.**
## General Terms
- These Terms of Service may be updated or modified at any time.
- False scam accusations, threats, harassment, excessive spam, or unnecessary pings may result in a permanent ban from our services.
- Unless explicitly stated otherwise, **we provide replacements only and do not offer refunds**.
- Orders cannot be cancelled or refunded simply because you changed your mind after purchasing.
- Attempting to abuse our replacement or warranty system may result in your warranty being permanently revoked.
## Warranty & Replacements
- Unless otherwise specified on the product page, accounts include a **3-day warranty** from the moment of delivery.
- Gmail accounts include a **24-hour warranty**, unless stated otherwise.
- Spotify Solo and Spotify Owner products include a **3-day warranty**.
- YouTube Premium products include a **3-day warranty**.
- Amazon Prime products include a **3-day warranty**.
- Warranty coverage applies only to issues that qualify under the specific product's warranty conditions.
- Expired warranties cannot be extended or renewed after an issue has occurred.
- We do not provide replacements or refunds for old purchases, expired warranty periods, or accounts/services terminated after the warranty has ended.
## Replacement Procedure
To request a replacement, you must open a support ticket and provide:
- Your order/vouch proof.
- Proof that the product is no longer working.
- The affected account or product details.
- Any additional information requested by our support team.
Replacement requests without sufficient evidence may be denied.
Please allow our support team reasonable time to review and process your replacement request.
## Account Security
- After receiving a Spotify account, you should **immediately change all available account information**, including the email and password whenever possible.
- If you fail to secure or update the account information after delivery, we may not be responsible for issues caused by unauthorized access, password changes, or account recovery by third parties.
- Do not share purchased account credentials with other people.
## Supplier & Third-Party Issues
- Some products may depend on external suppliers or third-party services.
- If a supplier disappears, becomes unavailable, or refuses to provide a replacement after our own replacement options have been exhausted, additional coverage may not be available.
- We are not responsible for interruptions, restrictions, suspensions, or changes made directly by third-party platforms that are outside of our control.
## Methods & Service Changes
- Methods, techniques, or procedures sold through Spotify Market may stop working due to updates or changes made by third-party platforms.
- Unless explicitly covered by the product warranty, we cannot guarantee that a method will continue working indefinitely.
- If a method is patched, disabled, or made unusable by the relevant platform after purchase, this does not automatically qualify for a refund or replacement.
- Digital products are provided according to the description and conditions available at the time of purchase.
## Mass Revocation / Platform Enforcement
- We cannot guarantee replacements or refunds when a platform performs a **large-scale or mass revocation/termination wave** affecting a significant number of accounts or subscriptions.
- These events are controlled by the third-party platform and are outside Spotify Market's direct control.
- Individual cases that fall within an active warranty may still be reviewed by support according to the conditions of the specific product.
## PayPal Payments
For payments made through **PayPal Friends & Family**:
- Send the exact amount requested.
- Include the correct payment note/information when instructed.
- Always verify the payment details before sending the transaction.
- Payments sent incorrectly, to the wrong recipient, with the wrong amount, or without following the provided instructions may delay or prevent delivery.
## Final Conditions
By completing a purchase, you acknowledge that:
- You understand the warranty period of the product you are purchasing.
- You understand that digital products may be affected by third-party platforms.
- You agree to follow the replacement procedure when requesting support.
- You understand that eligibility for a replacement depends on the product conditions and available evidence.
- Abuse, fraud, chargeback fraud, or deliberate attempts to exploit the store may result in permanent suspension from Spotify Market.
> **Important:** Always read the product description before purchasing, as individual products may include additional or different warranty conditions.